Remove Securus Software

THANK YOU for contacting Securus Correctional Billing Services.
Remove Securus Software

Securus Video Connect SM, is a fully web-based visual communication system that allows friends, family members, attorneys, and public officials to schedule and participate in video sessions with an incarcerated individual – from anywhere with internet access using the free Securus. Securus Software, whose online safety monitoring system protects children in over 3,200schools, has joined forces with the Internet Watch Foundation (IWF) to enhance the capacity of its keyword libraries to respond to the very latest safeguarding concerns.

We apologize for the inconvenience, but our Customer Care Live Chat is currently offline. Please feel free to use our FAQs and our Submit a Question functions during our down time. For automated account information, please log in to Securus Online or call 800-844-6591.

By Phone
MAIN SUPPORT LINE

24×7 365 days a year
Calling from mobile device

972-734-1111

Calling using landline phone/international

1-800-844-6591

Securus Video ConnectSM Information

1-877-578-3658

Online Assistance

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FREQUENTLY ASKED QUESTIONS

24×7 365 days a year
Search our knowledge base

EMAIL A QUESTION

24×7 365 days a year
Email a question to our Customer Care team

ONLINE SUPPORT AND CHAT

Online Support
24×7 365 days a year
Find answers by answering a few questions


Online Chat
Available 7:00 AM – 9:00 PM Central

By Mail
GENERAL CORRESPONDENCE

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Securus Correctional Billing Services
PO Box 1109
Dallas, Texas 75001

Securus
CHECK PAYMENTS
Remove securus software from phone

Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-0757

If you would like to learn more about Securus Software and our solutions, or would like a brochure or a demonstration, please get in touch or complete the free trial form enquiry form below.

We look forward to hearing from you.

  • +44 (0)330 124 1750
  • enquiries@securus-software.com
  • LAN2LAN House
    Brook Way
    Leatherhead
    Surrey
    KT22 7NA
    United Kingdom

Remove Securus Software Online

How can we help? Book a free trial to explore how we can best support your digital safety promise. Please use this form to contact us.

Remove Securus Software From Pc

Software

The Securus Customer Support Portal allows you to log support tickets, request upgrades, access the Knowledge Base and FAQs, and watch tutorials.

If you have an idea that you’d like to discuss or you experience any problems accessing the Customer Support Portal, please contact our customer support team by telephone or email.

  • +44 (0)1372 388530
  • support@securus-software.com
  • Visit the Securus Support Portal
  • Find answers in our frequently asked questions

Remove Securus Software From Ipad

With its safeguarding partners, Securus is dedicated to early detection of new and evolving potential risks, as well as sharing best practices in safeguarding and protecting young people online.

Remove Securus Software From Android

Please contact Bernard Snowe or Derek Allen to discuss partnership opportunities.